State Farm® Insurance Agent Guadalupe Ortiz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Fredis Munguia
July 10, 2026
"Gracias por el muy buen servicio. Aprecio todo lo que hacen por sus clientes."
"Thank you Mr. Munguia for choosing us. Please know you can always reach out to us. Thank you!"
reina portillo
July 9, 2026
"Muchas gracias por ser tan amable. Me sentí muy cómoda con la atención de Beatriz!"
"Gracias por sus palabras de apoyo para Bestriz Sra Portillo. Estamos a sus ordenes.."
Adriana De La Torre
July 9, 2026
"Un excelente servicio el joven Nimrod me atendió de maravilla y respondió a todas mis preguntas gracias."
"Thank you for your review! It is a pleasure to serve you!"
Jose Calderon
July 9, 2026
"Excellent service. I’ve been with them for years and always recommend them to all my friends and family."
"Thank you for your kind review and for your referrals! God bless you for your kindness.
"
kristin pham
July 9, 2026
"Great customer service!"
"Thank you Ms Pham!"
Marbeli Garcia
July 9, 2026
"Buen trabajo el de Daniel"
"Thank you for your kind review Ms. Garcia!"
Yania Mederos
July 9, 2026
"Excellent service! I’ve had the pleasure of working directly with Maciel, and she is very professional, knowledgeable, and always looks out for her clients’ best interests. I highly recommend her 100%!"
"Thank you Ms. Yania for your kind review. You are right. she does an amazing job working with our customers! Please let us know if we can be of further assistance.."
Esponjin Ramírez
July 9, 2026
"Buen trabajo el de beatriz"
Ashley Munoz
July 8, 2026
"After years of being with State Farm, I finally decided to leave and it wasn’t about the price I was paying, it was because over the years the customers service has gone down. There were several times where I needed clarification, and after being told we’ll call you back in 20 minutes, it’ll take days or hours or never getting answers at all and then they’ll hit you with “oh we emailed you” when they never did, They were just trying to cover up their mess up. If you’re telling customers you’ll call them back in 20 mins you should, even if you don’t have answers within those 20 mins, some customer work and wait for your call within those 20 mins, I Even had to leave work one time to get answers and when I pulled up the lady that was helping me and told me she would call me in 20 mins was giggling and laughing upfront in the lobby with a colleague instead of helping me clarify some issues I was having and I even waited hours for this clarification And then gave me attitude because she was caught in the act. I had honestly stayed this long because at first customer service was excellent, but I guess they stopped caring for long term customers."
"Ms Munoz good afternoon. Im sorry you had this experience. I wish you had reached out to me directly, I am always always checking my email (for good or bad- even on vacation) and if you leave a message for me I will return it unless I am out of town. I do see we tried to reach out to you several times regarding additional possible discounts, but I apologize we werent able to help you on what you needed. Thank you for allowing us to serve you. I wish you the very best. God bless."
Neysha Ortega
July 7, 2026
"Massiel is the best. Fast, efficient and clear with anything you need to know. Recommend 100%"
"Thank you so much for your kind words. She is! We love her. Thank you for choosing us"
Perla Guadalupe
June 30, 2026
"Carissa was the most genuine person I’ve ever talked to I’m so happy she was able to help me with everything! This girl is amazing !"
"Thank you for your kind review! It is a pleasure to serve you!"
Eloy Contreras
June 30, 2026
"Priscilla is very knowledgeable and always willing to answer any questions thank you very much"
"Thank you for your kind words! "
Claudia
June 30, 2026
"Great experience with State Farm thanks to Corina! She was very helpful, knowledgeable, and made everything easy. Highly recommend her!"
"Thank you for your appreciation of Corinas work. She works hard to serve all our customers. Have a blessed day!"
Odalys Rostro
June 30, 2026
"Excelente servicio por parte de Jessica, tuvo mucha paciencia y un excelente trato conmigo, la recomiendo totalmente!"
"Thank you for your kind review of Jessica! We are thankful to have her on our team!"
Alexny Alvarez
June 26, 2026
"Gracias por el buen trabajo de Beatriz excelente"
"Thank you for your kind review!"
Ana Cg
June 26, 2026
"Gracias por el buen trabajo de Daniel"
"Thank you for your review! Daniel is an amazing individual and we are thankful for him!"
Sonia Ayala
June 13, 2026
"Angie , un a jente súper excelente, muy profesional,"
"Thank you for your kind remarks about Angie! It is a pleasure to serve you!"
Ana Yarbrough
June 4, 2026
"I received such excellent service today from State Farm agent, Mr. Berrios. He was professional and extremely knowledgeable and informative. He anticipated my questions and was ready with answers. Walked me through the steps and helped me add my young drivers."
"Thank you for your kind review. We are grateful to have Nimrod on our team. Thank you for choosing us!"
Ann Gonzalez
May 31, 2026
"Had a Awesome experience with Priscilla she is amazing !very knowledgeable and extremely patient. She helped me every step of the way by explaining all my coverages so I could decide what I needed highly recommend this office everyone seems so friendly and they really treat you like family"
"Thank you for your kind words, and thank you for choosing us!"
Eddie Cantu
May 30, 2026
"Thank you so much Cassidy for being thorough, thoughtful, and patient with me! She provided me with the knowledge to make a clear conscience decision that I feel comfortable with, very professional and highly recommend. 👌"
"Thank you for your kind review lf Cassidy. She is an incredible professional and always wants to help as much as possible. Thank you for choosing us!"
Roxana Ramos
May 28, 2026
"I highly recommend Massiel at State Farm. She is professional, knowledgeable, and always provides outstanding customer service. She made the entire process easy and stress-free, answered all my questions with patience, and truly cared about helping me find the best option. Thank you, Massiel, for your excellent service — you are the best!"
"Thank you for your kind review of Massiel! She is amazing person and we are thankful for her talent on our team! Thank you for choosing us!"
Jennifer Rosales
May 14, 2026
"I want to give a special shoutout to Nimrod Berrios he helped us get a good deal for our home and auto insurance. Thank you for helping us out!"
"Thank you for your kind review. We appreciate your choosing us for your insurance needs!"
Yoan Esquijarosa
May 8, 2026
"Super recomendado, muy buen servicio, espectacular la manera de guiar a los clientes en cuanto que les conviene más"
"Thank you for choosing us and for your kind words! If you should need anything at all, please do not hesitate to contact us!"
Veronica Perez vazquez
May 8, 2026
"Thank you for the great service!"
"Thank you for your kind words and encouragement!"
Genesis Castaneda
May 1, 2026
"Absolutely love Miss Cassidy!
She was so helpful and informative for any questions I had. She thoroughly explained all of my coverage details with the most positive attitude.
Cassidy made has made my entire experience with State Farm a total breeze!"
"I am so glad you recieved excellent service! She ks very committed and always willing to go the extra mile. Thank you for your kind review!"